CCTV System Failure Investigation
Maria Lopez
10 February 2026
Summary
Investigated CCTV system issues including DVR and camera functionality.
Areas Inspected
CCTV cameras
OKChecked the camera status; temporary fix applied.
Recording equipment (DVR/NVR)
INTERVENTION REQUIRED- Power supply failed
- HDD clicking
DVR offline due to power supply failure and HDD issue; rebooted with temporary PSU.
Intruder alarm panel
OKChecked the panel; functioning as expected.
Actions Done On Site
- Checked CCTV cameras and recording equipment (DVR/NVR).
- Rebooted DVR using spare power supply to restore temporary recording.
Actions for Service Provider
- Send a quote for replacement power supply and new surveillance-grade HDD.
Actions for Client
- Keep an eye on the CCTV cameras and report any changes.
Quote Required
Replacement of failed power supply and hard drive
| Item | Quantity | Priority |
|---|---|---|
| Replacement power supply | 1 | High |
| New surveillance-grade hard drive | 1 | High |
Invoice Items
Call-out service and materials used for repair
| Item | Quantity |
|---|---|
| Call-out fee and 1 hour of labour | 1 |
| BNC connectors for camera feed re-termination | 1 |
Photos
