Card Reader Intermittent Issue
Emily Clarke
20 December 2025
Summary
Investigated intermittent card reader issue, found and temporarily fixed loose connections.
Areas Inspected
Control panels
OKChecked for issues as part of the investigation.
Card readers
INTERVENTION REQUIRED- Intermittent operation due to loose cores at reader
Intermittent issues reported, checked for faults.
Locking mechanisms
OKInspected as part of the standard check, no issues found.
Actions Done On Site
- Checked control panels, card readers, and locking mechanisms.
- Re-terminated loose cores at the reader and stabilized PSU.
- Put in a temporary fix for the card reader.
Actions for Service Provider
- Send a quote for replacement proximity reader and new PSU for door controller.
Actions for Client
- Keep an eye on the control panels over the next week and report any changes.
Quote Required
Replacement of faulty proximity reader and PSU
| Item | Quantity | Priority |
|---|---|---|
| Replacement proximity reader | 1 | Medium |
| New power supply unit for door controller | 1 | Medium |
Invoice Items
Call-out and repair work completed
| Item | Quantity |
|---|---|
| Call-out charge and 1 hour labour | 1 |
| Backbox and fixings for card reader installation | 1 |
Photos
