Audit Score Drop Investigation
Sophie Martin
10 February 2026
Summary
Conducted an inspection due to a dropped audit score last month; addressed immediate cleanliness issues and prepared for future work.
Areas Inspected
Area inspections
OKChecked during the site visit.
Surface cleanliness
INTERVENTION REQUIRED- bins not sanitised
- touch points missed
Found bins not sanitised and touch points missed; carried out spot disinfection.
Floor condition
OKChecked during the site visit.
Actions Done On Site
- Checked area inspections, surface cleanliness, and floor condition.
- Carried out spot disinfection.
- Put in a temporary fix.
Actions for Service Provider
- Send a quote for scheduled hygiene audits and monthly bin sanitising program.
Actions for Client
- Keep an eye on the area inspections over the next week and report changes.
Quote Required
To approve scheduled hygiene audits and monthly bin sanitising program.
| Item | Quantity | Priority |
|---|---|---|
| Scheduled hygiene audits | 1 | Medium |
| Monthly bin sanitising program | 1 | Medium |
Invoice Items
Call-out fee and labour for today plus cleaning product used.
| Item | Quantity |
|---|---|
| Call-out fee | 1 |
| 1 hour labour | 1 |
| Degreaser sachet used during spot clean | 1 |
Photos
